About Us

We fight hard for injured people and worthy causes

Serious Accident Solicitors (SAS) is a specialist niche Personal Injury law firm established by Nia Charles, serving the whole of England and Wales.

Our dedication to excellence sets the tone for the firm.

With over 20 years of experience in handling personal injury claims, from the most simple to the most complex, we have the expertise and knowledge to help you start rebuilding your life.

We have a simple philosophy; fight hard for injured people and worthy causes. Our dedication to excellence sets the tone for the firm. We provide a warm and reassuring environment where clients are put at ease.

We provide the highest levels of service based on professionalism, decency, integrity and loyalty. Our speciality is to stand for decency in the face of any abuse of power. We use sound legal principles to replace injustice with justice. We achieve fairness where ordinary people would otherwise be exploited.

Where necessary, we are direct and assertive. If appropriate, we are also prepared to mediate and talk. However bad things are, we will have dealt with worse. We provide clear options where there is confusion. However impossible the circumstances, we will help you find a way through.

We know what to do because we are skilled and experienced

There is a lot of injustice in the world. There are many examples. It could be an accident at work due to a lack of equipment or faulty equipment, a dangerous public place, a product developed cheaply and unsafely placed on the market, a multi-national that encourages its workers to work excessive hours, nursing homes failing to properly look after those in its care or a manager who relentlessly bullies staff. All of these things can cause injury or death.

When people come to us they feel they have lost control and do not know what to do. They have been seriously injured or the death of a loved one has happened without any warning. There is often an urgent need to put food on the table, meet the mortgage payments and access quality medical treatment. There is also a strong need to obtain justice and stop the same thing from happening to someone else.We know what to do. We know because we are skilled and experienced.

Communication
Personal service is at the heart of what we do -  call us 24/7
Qualified staff
All staff are experienced personal injury specialist solicitors - we care
    
Speed
We get things sorted quickly

Home visits
We offer home visits - we want to understand your journey

Our Team

Real Experts Who Care About You

Nia

Nia Charles

Nia is a very experienced solicitor accredited by the Law Society Personal Injury Panel. This means that her skills, knowledge and experience of personal injury law have been thoroughly tested and certified.

Nia has an outstanding record of success. She has years of battle-hardened experience in representing individuals against insurance companies and government organisations. During her career, Nia has recovered millions of pounds of compensation for her clients.

Nia’s interests are choral music, sailing, her family and watching rugby. She has sung with the BBC Wales Chorus and is an accomplished pianist and cellist.

Kate

Katerina Hale

Katerina Hale was admitted to the Roll as a Solicitor in September 1993 and has a long track record of successfully assessing prospects of success in personal injury cases. She deals with all types of personal injury cases including accidents at work, accidents in public places as well as road traffic accidents, Criminal Injury Compensation Authority (CICA) claims. Katerina has been successful in representing hundreds of clients in a range of legal disputes.

With over 20 years of experience, she is a skilled and experienced litigator.

Elaine

Elaine Snell

Elaine is an experienced litigator with a specialised interest in employment and occupiers liability claims. She has a passion for fair play and seeing that justice is achieved.  

She has over 35 years of experience, in both leading a non-motor claims team dealing with claims such as accidents at work, accidents in shops, animal cases, supervising solicitors and legal staff as well as running her own complex caseload. She currently leads a small team advising on claims for beauty treatments that have gone wrong.  

She always goes the extra mile and is known for being a "safe pair of hands".  

In her spare time, she contributes to the community by preparing meals for those who are struggling emotionally and financially, which as well as helping those in need also allow her creative passion for cooking. She enjoys playing a variety of musical instruments and sings in a number of local choirs.

Mike

Mike Smalley

Mike Smalley, Senior Litigation Executive is a former Senior Collision Investigator who worked within Avon and Somerset Constabulary for over 30 years investigating hundreds of serious and fatal incidents. He prepares detailed, accurate witness statements for our clients, often after visiting clients at their home or after meeting at the scene of the accident so that photographs and plans can be prepared, as well as a witness statement, if required.

He is an experienced Consultant Forensic Collision Investigator with an extensive range of specialist knowledge. He qualified to an advanced level as a police car driver and motorcyclist and was asked to oversee fatal collision investigations in neighbouring police force areas. He had responsibility for the overseeing of investigations into road death and files submitted for prosecution, civil or inquest proceedings. He has regularly given evidence as an expert in court.

After leaving the Police in 2010 he worked as an Accident investigator and Road Safety Officer for Somerset County Council, developing casualty reduction initiatives for road users and conducting scene examinations for the highways authority. For many years he also acted as a ROSPA (Royal Society for the Prevention of Accidents) Driver and Rider fleet solutions trainer, examiner and diploma holder, conducting advanced driver and rider tests. He has advised the Independent Police Complaints Commission (IPCC) on collision reconstruction and has been called upon to investigate the death of British Nationals in road traffic collisions abroad.

He is patient, empathetic, employs great attention to detail and is always prepared to go the extra mile in the service he provides.

Speak to our team of experts today

Free No Obligation Discussion

Reviews

What Real People Are Saying About Us

Absolutely fantastic! Life changing service! I couldn't be happier and would recommend to anyone - thank you again.
GS
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February 28, 2023
I cannot recommend Nia enough for her attentiveness yet professionalism throughout my case. She dealt with everything and what could have been a stressful process, was made straightforward by Nia's efficiency
RT
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November 20, 2022
I’ve worked with Nia regarding my car accident since 2016, Nia is very professional and really goes the extra mile for you. I would highly recommend Serious Accident Solicitors in the future.
TM
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June 09, 2023
I contacted Nia and from the first discussion she treated me with compassion, empathy but importantly was exceptionally knowledgeable. I found both Nia and Katerina to be diligent, knowledgeable and importantly tenacious.
JB
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January 25, 2024

Frequently Asked Questions

We handle most cases using a No win No fee agreement so you do not have to find any money up front. This means you can claim the compensation you deserve without spending a single pound.We will discuss this with you simply and clearly. We will not start work until you ask us and you are entirely comfortable.

We handle most cases using a No win No fee agreement so you do not have to find any money up front. This means you can claim the compensation you deserve without spending a single pound.We will discuss this with you simply and clearly. We will not start work until you ask us and you are entirely comfortable.

We handle most cases using a No win No fee agreement so you do not have to find any money up front. This means you can claim the compensation you deserve without spending a single pound.We will discuss this with you simply and clearly. We will not start work until you ask us and you are entirely comfortable.

We handle most cases using a No win No fee agreement so you do not have to find any money up front. This means you can claim the compensation you deserve without spending a single pound.We will discuss this with you simply and clearly. We will not start work until you ask us and you are entirely comfortable.